What is the difference involving the virtual attendant and an individual assistant?
The Virtual Attendant has been updated with several new features. One of these simple features is the capability to filter events by timezone. This is useful if your employees work in different time zones, and if you wish to make your virtual attendant respond to their requests in the right time zone. Another new feature is the ability to configure behaviors. These behaviors may be configured to trigger whenever a certain event occurs, like a new file being added to Dropbox or an RSS feed changing.
A digital call agent is a good solution to streamline your phone system. By automating call routing, you are able to reduce steadily the amount of people on the telephone and reduce the price per call. A virtual attendant can be installed in less than one day. The setup process is fast and simple, and you are able to begin using it the same day you request it.
A virtual attendant is a superb solution for small businesses that do not have the budget for a receptionist. This service will answer incoming calls without requiring one to hire a live employee, and you are able to guarantee a professional and courteous answer. A full-time receptionist can only handle basic information or guide customers to other users. Additionally, the receptionist is overwhelmed with calls, so incoming callers usually have to wait for basic information.
When seeking to hire a virtual attendant , you would want to select a candidate who's fluent in multiple languages, has excellent communication skills, and can fulfil tasks in a timely manner. Additionally, they should have a solid knowledge of productivity applications in addition to content management systems.
A virtual attendant is likely to possess many different soft skills along with hard talents, such as for example a fantastic comprehension of organisational challenges and general administrative concerns. An electronic assistant should manage to work very well with your team and comprehend your needs in order to be successful.